Reviews
Customer Reviews
Jan 30, 2026
|Daniel and his crew were fantastic, efficient, friendly, and professional! I can't recommend them enough!
Jan 30, 2026
|Very prompt, accommodated our needs, had suggestions. I was very impressed with him. I would use them again.
Jan 30, 2026
|I was very nervous due to it being my first solo adventure without my husband. The move was flawless and Misael comforting and kind. They worked continuously and gave me full confidence that this was going to work! They showed up early and left with everything fitting 8n my st94age!
Jan 30, 2026
|Lupe and his crew were amazing! They took great care of my items and were kind and patient with me. They set up my new home as if it was their own. Thank you for taking care of us!
Jan 30, 2026
|Luis and his team were great to work with. They were punctual, efficient, clean, friendly, organized and careful. I would highly recommend them.
Jan 30, 2026
|These ladies were the best. Quick and efficient. They were a huge help and worked hard. This is the 2nd move they have helped us with and it was worth every penny. Love this crew.
Jan 29, 2026
|Nancy and her packing crew did an incredible job. Everything was packed so neatly and thoughtfully, and they labeled every box, which was extremely helpful. Their attention to detail really stood out, and it gave me so much peace of mind knowing my belongings were handled with care. Highly recommend!
Jan 29, 2026
|This is a TEAM! They were early for my appointment worked fast and hard for my complicated move! Give these guys their 10s! My next (and last) move WILL be with them!
Jan 29, 2026
|Excellent work guys! I was a little underprepared and y'all rolled with it and went above and beyond. I appreciate everything!
Jan 29, 2026
|Juan and his team were nothing short of amazing. Walked through everything. Handled everything with care and moved quick. The amount of genuine stress and frustration they saved me. I appreciate them greatly.
See why 50% of our customers are repeat customers.
Biggest move of my life, from Austin to Dallas, and they nailed it! 🎯
They packed, moved, and unpacked, start to finish.
Booked online, left the house, came back, and it was all done.
Professional, punctual, and protective - highly recommend.
Amazing moving team, super helpful during a hectic move.
They showed up and got to work. Our movers were fast and efficient.
Made our move effortless, they treated our home like their own.
🚚 Real moves. Real stories. Real smiles from our customers
Your Moving Questions, Answered
How do I know your reviews are real and not filtered or purchased?
We publish honest, verified mover reviews and show ratings from Google, Facebook, BBB, and Angi. Houston shows 4.8 from 6,800+ Google reviews, 98% recommend on Facebook, A+ on BBB, and 4.6 on Angi. Reviews are unfiltered, tied to real jobs, and visible by crew.
Do you show both positive and negative reviews?
Yes. Reviews are real and unfiltered, including 1-star feedback. We display ratings site by site and per-crew profiles with stats, so you can see balanced feedback before booking.
What happens if a customer leaves a 1-star review? How do you handle it?
We address issues, support the customer, and use the feedback to improve. Damage claims are formalized in writing via a simple online form, regulated by the state, and TxDOT offers free mediation if needed. Less than 2% of moves result in a claim.
Do you ever remove or hide negative reviews?
No. Our promise is real reviews, unfiltered. You can read platform ratings and individual mover histories, including on-time percentages and total moves, before you choose a crew.
How do you resolve situations when a customer is unhappy with their move?
Contact us immediately. We have 24/7 phone support, formal damage claim handling, and transparent policies.
If something gets damaged during the move, how do you compensate or fix it?
Report it, and we will send an online claim form. Claims are state-regulated in writing. Our crews use blankets, runners, and shrink wrap to prevent issues, and fewer than 2% of moves result in a claim.
Are your movers background-checked and trained?
Yes. Crews are licensed and insured. We run clean background checks and publish mover profiles with ratings, years of experience, on-time rates, and move counts. You pick the team you want, not strangers.
Do movers ever work slower to increase billable hours? How do you prevent that?
We don’t keep crews that customers don’t like, and our entire business runs on reviews and repeat customers. You choose your crew based on public performance stats like ratings, on-time percentage, and total move count. Billing is prorated in 15-minute increments, so you only pay for actual time worked.
How do you calculate the final price, and can it increase after the move starts?
You pay an hourly rate plus a fixed travel fee. The travel fee is known at booking, and labor is billed in 15-minute increments after a two-hour minimum. No extra fees for stairs, heavy items, or taxes. The final total depends on actual time worked. You can also use our Move Cost Calculator to see what neighbors paid for similar moves.
Can I request specific movers if I see names mentioned in the reviews?
Yes. Only at 3 Men Movers you pick your crew based on reviews, ratings, photos, experience, and on-time metrics. Lock in your team with a simple $25 deposit.