Reviews
Customer Reviews
Dec 08, 2025
|Lenning and his crew did a great job getting our office furniture and boxes from one location to another. Fast and efficient. Highly recommend.
Dec 08, 2025
|Very friendly with attention to detail! Highly recommend. Our family has used this company several times over the years & never had a problem!
Dec 08, 2025
|They listened to my concerns about protecting the table and adjusted their routine to make sure I was happy.
Dec 08, 2025
|Ricky and crew did an excellent job with our move. They were friendly and efficient and took great care of our things and were careful that walls weren't bumped, etc. One very small thing I would suggest for the future is to put a towel down between the ramp and the front door threshold to protect the finish on the threshold so the paint doesn't chip. I would use Ricky and his crew again for sure!
Dec 08, 2025
|The crew was fantastic. They arrived on time, were very efficient, and the cost was reasonable. They took good care of our things - nothing got broken or damaged in any way. I have used 3-Men before and have always been very pleased.
Dec 08, 2025
|Team moved very quickly, took care of my items, verified where everything needed to go in the new house.
Dec 07, 2025
|Great experience. Everything went smoothl. Rene and his crew are really very professional and respectful of the property.
Dec 07, 2025
|Everyone was very friendly, caring towards our property and always ensured boxes were going to the correct spot if they weren?t labeled. Nothing was left behind and they were very professional and clean throughout the whole process. I have done 3 major self moves prior to this move. This was money well spent and I cannot thank Luis and his crew enough!
Dec 07, 2025
|Awesome experience, the crew was extremely careful and very efficient with all my furniture! Thank you!!
Dec 07, 2025
|Bulmaro his team were EXCELLENT! They were very professional, efficient and careful with all of our belongings. They were responsive to any concerns I had and very friendly as well. I will definitely be using this crew for my next move!
See why 50% of our customers are repeat customers.
Biggest move of my life, from Austin to Dallas, and they nailed it! 🎯
They packed, moved, and unpacked, start to finish.
Booked online, left the house, came back, and it was all done.
Professional, punctual, and protective - highly recommend.
Amazing moving team, super helpful during a hectic move.
They showed up and got to work. Our movers were fast and efficient.
Made our move effortless, they treated our home like their own.
🚚 Real moves. Real stories. Real smiles from our customers
Your Moving Questions, Answered
How do I know your reviews are real and not filtered or purchased?
We publish honest, verified mover reviews and show ratings from Google, Facebook, BBB, and Angi. Houston shows 4.8 from 6,800+ Google reviews, 98% recommend on Facebook, A+ on BBB, and 4.6 on Angi. Reviews are unfiltered, tied to real jobs, and visible by crew.
Do you show both positive and negative reviews?
Yes. Reviews are real and unfiltered, including 1-star feedback. We display ratings site by site and per-crew profiles with stats, so you can see balanced feedback before booking.
What happens if a customer leaves a 1-star review? How do you handle it?
We address issues, support the customer, and use the feedback to improve. Damage claims are formalized in writing via a simple online form, regulated by the state, and TxDOT offers free mediation if needed. Less than 2% of moves result in a claim.
Do you ever remove or hide negative reviews?
No. Our promise is real reviews, unfiltered. You can read platform ratings and individual mover histories, including on-time percentages and total moves, before you choose a crew.
How do you resolve situations when a customer is unhappy with their move?
Contact us immediately. We have 24/7 phone support, formal damage claim handling, and transparent policies.
If something gets damaged during the move, how do you compensate or fix it?
Report it, and we will send an online claim form. Claims are state-regulated in writing. Our crews use blankets, runners, and shrink wrap to prevent issues, and fewer than 2% of moves result in a claim.
Are your movers background-checked and trained?
Yes. Crews are licensed and insured. We run clean background checks and publish mover profiles with ratings, years of experience, on-time rates, and move counts. You pick the team you want, not strangers.
Do movers ever work slower to increase billable hours? How do you prevent that?
We don’t keep crews that customers don’t like, and our entire business runs on reviews and repeat customers. You choose your crew based on public performance stats like ratings, on-time percentage, and total move count. Billing is prorated in 15-minute increments, so you only pay for actual time worked.
How do you calculate the final price, and can it increase after the move starts?
You pay an hourly rate plus a fixed travel fee. The travel fee is known at booking, and labor is billed in 15-minute increments after a two-hour minimum. No extra fees for stairs, heavy items, or taxes. The final total depends on actual time worked. You can also use our Move Cost Calculator to see what neighbors paid for similar moves.
Can I request specific movers if I see names mentioned in the reviews?
Yes. Only at 3 Men Movers you pick your crew based on reviews, ratings, photos, experience, and on-time metrics. Lock in your team with a simple $25 deposit.