Reviews
Customer Reviews
Dec 03, 2025
|Brandon and crew were professional and capable. They exhibited great care in handling our possessions, ensuring there was no damage to either them or the home. Their performance exceeded our expectations. I would definitely recommend them highly.
Dec 03, 2025
|Excellent, on time very professional. Very easy to work with and took very good care of my possessions.
Dec 02, 2025
|Never disappoint. They are very professional and quick but careful at the same time. This was the 2nd time I requested them within 3 months!
Dec 02, 2025
|Thank you so much, amazing work! Service was fast, efficient, extremely detail oriented, caring and listened to all of our million requests. We would definitely recommend to all of our friends and family!
Dec 02, 2025
|David and his crew were great! I was amazed by how efficient and detailed they were! I look forward to using them again!
Dec 02, 2025
|The crew arrived late in the afternoon, which was fine for us, but they seemed to be rushed. They spent 45 minutes trying to put our refrigerator into the laundry room to find out it would not fit. Then we were charged for the 15 minutes beyond the minimum 2 hours. We had more that we had wanted to be done but the wasted time was unfortunate. They put the sofa upstairs but did not put the backs on it.
Dec 02, 2025
|The guys who helped with my move were awesome! They took great care of everything and made sure nothing got damaged. Even though it was a long day (over 6 hours), they kept the same positive attitude from start to finish. I?d definitely hire them again and recommend them to anyone looking for movers
Dec 02, 2025
|Dora and her team were excellent. Friendly, hard working, organized and super helpful with my stressful move. Thanks so much!
Dec 02, 2025
|Incredible crew. My Only problem is there were 4 of them and only 1 or me and I did not stop to gather up things that were in closets; I had already pulled my back out moving clothes to the new place the week before. I could have used their extreme strength and energy to get the boxes in closets over here. Pulled my back out a second time.
Dec 02, 2025
|The 3 man crew we had was amazing! They were very efficient, fast moving, communicated well, and were very friendly. They wrapped EVERYTHING and were very careful with our items, even when unpacking and tired.
See why 50% of our customers are repeat customers.
Biggest move of my life, from Austin to Dallas, and they nailed it! 🎯
They packed, moved, and unpacked, start to finish.
Booked online, left the house, came back, and it was all done.
Professional, punctual, and protective - highly recommend.
Amazing moving team, super helpful during a hectic move.
They showed up and got to work. Our movers were fast and efficient.
Made our move effortless, they treated our home like their own.
🚚 Real moves. Real stories. Real smiles from our customers
Your Moving Questions, Answered
How do I know your reviews are real and not filtered or purchased?
We publish honest, verified mover reviews and show ratings from Google, Facebook, BBB, and Angi. Houston shows 4.8 from 6,800+ Google reviews, 98% recommend on Facebook, A+ on BBB, and 4.6 on Angi. Reviews are unfiltered, tied to real jobs, and visible by crew.
Do you show both positive and negative reviews?
Yes. Reviews are real and unfiltered, including 1-star feedback. We display ratings site by site and per-crew profiles with stats, so you can see balanced feedback before booking.
What happens if a customer leaves a 1-star review? How do you handle it?
We address issues, support the customer, and use the feedback to improve. Damage claims are formalized in writing via a simple online form, regulated by the state, and TxDOT offers free mediation if needed. Less than 2% of moves result in a claim.
Do you ever remove or hide negative reviews?
No. Our promise is real reviews, unfiltered. You can read platform ratings and individual mover histories, including on-time percentages and total moves, before you choose a crew.
How do you resolve situations when a customer is unhappy with their move?
Contact us immediately. We have 24/7 phone support, formal damage claim handling, and transparent policies.
If something gets damaged during the move, how do you compensate or fix it?
Report it, and we will send an online claim form. Claims are state-regulated in writing. Our crews use blankets, runners, and shrink wrap to prevent issues, and fewer than 2% of moves result in a claim.
Are your movers background-checked and trained?
Yes. Crews are licensed and insured. We run clean background checks and publish mover profiles with ratings, years of experience, on-time rates, and move counts. You pick the team you want, not strangers.
Do movers ever work slower to increase billable hours? How do you prevent that?
We don’t keep crews that customers don’t like, and our entire business runs on reviews and repeat customers. You choose your crew based on public performance stats like ratings, on-time percentage, and total move count. Billing is prorated in 15-minute increments, so you only pay for actual time worked.
How do you calculate the final price, and can it increase after the move starts?
You pay an hourly rate plus a fixed travel fee. The travel fee is known at booking, and labor is billed in 15-minute increments after a two-hour minimum. No extra fees for stairs, heavy items, or taxes. The final total depends on actual time worked. You can also use our Move Cost Calculator to see what neighbors paid for similar moves.
Can I request specific movers if I see names mentioned in the reviews?
Yes. Only at 3 Men Movers you pick your crew based on reviews, ratings, photos, experience, and on-time metrics. Lock in your team with a simple $25 deposit.