Reviews
Customer Reviews
Jan 15, 2026
|Domingo and crew were very good. Worked hard. Very careful with a lot of heavy equipment and furniture. They never stopped.
Jan 15, 2026
|Jose and his crew was punctual, very fast and efficient, and took very good care of our belongings. I highly recommend them and will be using them for any future moves we have.
Jan 15, 2026
|They were very well organized in you what they were doing. Alex, Eduardo and Daniel did a very good job on all our items and we appreciate it their patience with us thank you, All.
Jan 15, 2026
|Marco and his crew did a fantastic job moving my home. Efficient, respectful,and hard working. Would definitely recommend!
Jan 15, 2026
|Jose and his crew were awesome. They filled in at the last minute for another crew that was not able to make it on time. However, Jose and his team did a fantastic job got the addresses, move quickly, organized, neatly, professionally, and there was no no damage or missing products at the end of the move. I would use them again.
Jan 15, 2026
|Junior and crew were top-notch and made the move for my parents smooth and easy, which was a huge relief. Couldn’t have done it without them.
Jan 15, 2026
|Cristian and his crew were amazing. They arrived on time and handled the entire move quickly and efficiently.
Jan 15, 2026
|We absolutely LOVED Joe and his crew (Carlos & Daniel)! They were efficient as well as careful to not damage anything and always with a smile with so much heavy lifting! Cannot recommend this crew enough!
Jan 15, 2026
|They communicated before they arrived, showed up on time, worked quickly, and handled everything with care. This was our second move with this team. 12/10. Phenomenal!
Jan 14, 2026
|Fast and efficient. Big help for the solo mover. Very Happy with the help Elva and her team provided.
See why 50% of our customers are repeat customers.
Biggest move of my life, from Austin to Dallas, and they nailed it! 🎯
They packed, moved, and unpacked, start to finish.
Booked online, left the house, came back, and it was all done.
Professional, punctual, and protective - highly recommend.
Amazing moving team, super helpful during a hectic move.
They showed up and got to work. Our movers were fast and efficient.
Made our move effortless, they treated our home like their own.
🚚 Real moves. Real stories. Real smiles from our customers
Your Moving Questions, Answered
How do I know your reviews are real and not filtered or purchased?
We publish honest, verified mover reviews and show ratings from Google, Facebook, BBB, and Angi. Houston shows 4.8 from 6,800+ Google reviews, 98% recommend on Facebook, A+ on BBB, and 4.6 on Angi. Reviews are unfiltered, tied to real jobs, and visible by crew.
Do you show both positive and negative reviews?
Yes. Reviews are real and unfiltered, including 1-star feedback. We display ratings site by site and per-crew profiles with stats, so you can see balanced feedback before booking.
What happens if a customer leaves a 1-star review? How do you handle it?
We address issues, support the customer, and use the feedback to improve. Damage claims are formalized in writing via a simple online form, regulated by the state, and TxDOT offers free mediation if needed. Less than 2% of moves result in a claim.
Do you ever remove or hide negative reviews?
No. Our promise is real reviews, unfiltered. You can read platform ratings and individual mover histories, including on-time percentages and total moves, before you choose a crew.
How do you resolve situations when a customer is unhappy with their move?
Contact us immediately. We have 24/7 phone support, formal damage claim handling, and transparent policies.
If something gets damaged during the move, how do you compensate or fix it?
Report it, and we will send an online claim form. Claims are state-regulated in writing. Our crews use blankets, runners, and shrink wrap to prevent issues, and fewer than 2% of moves result in a claim.
Are your movers background-checked and trained?
Yes. Crews are licensed and insured. We run clean background checks and publish mover profiles with ratings, years of experience, on-time rates, and move counts. You pick the team you want, not strangers.
Do movers ever work slower to increase billable hours? How do you prevent that?
We don’t keep crews that customers don’t like, and our entire business runs on reviews and repeat customers. You choose your crew based on public performance stats like ratings, on-time percentage, and total move count. Billing is prorated in 15-minute increments, so you only pay for actual time worked.
How do you calculate the final price, and can it increase after the move starts?
You pay an hourly rate plus a fixed travel fee. The travel fee is known at booking, and labor is billed in 15-minute increments after a two-hour minimum. No extra fees for stairs, heavy items, or taxes. The final total depends on actual time worked. You can also use our Move Cost Calculator to see what neighbors paid for similar moves.
Can I request specific movers if I see names mentioned in the reviews?
Yes. Only at 3 Men Movers you pick your crew based on reviews, ratings, photos, experience, and on-time metrics. Lock in your team with a simple $25 deposit.