Reviews
Customer Reviews
Dec 13, 2025
|They took too long and they did a little damage at both houses. One room my son they did not set it up. It still had plastic on the furniture
Dec 13, 2025
|Gonzy and his team were extremely helpful, fast, and careful with everything. Thank you to 3-Men Movers. This is not my first time using your service and I will continue doing so. Thank you!
Dec 13, 2025
|Louis and his crew were great they got to my house and we did a quick walk thru and the guys started loading the truck
Dec 13, 2025
|Robert and crew were excellent. Worked quickly and carefully and were very helpful as they navigated some of the more complex elements of the move.
Dec 13, 2025
|Kevin and his team were friendly, timely and professional. I will definitely use them again in the future.
Dec 12, 2025
|Lenny and his crew were so efficient and very careful with every item. Their professionalism and courtesy were very much appreciated and alleviated the stress of moving. I will recommend them and know who to call for any future moves.
Dec 12, 2025
|CJ and crew worked quickly and efficiently. They were very professional and very respectful with my belongings. Plus just a friendly crew. I'd definitely hire them again.
Dec 11, 2025
|Audon is a great leader. Team worked hard, no damage, very polite. Made the moving experience easy.
Dec 11, 2025
|Domingo and his crew went above and beyond with their service today. Very professional, friendly and efficient.
Dec 11, 2025
|Raul and his crew were fantastic! They were wonderful in the loading and unloading of our things. They were also very kind to my baby son and talked to/acknowledged him when they would walk past. It was an enjoyable experience for all of us.
See why 50% of our customers are repeat customers.
Biggest move of my life, from Austin to Dallas, and they nailed it! 🎯
They packed, moved, and unpacked, start to finish.
Booked online, left the house, came back, and it was all done.
Professional, punctual, and protective - highly recommend.
Amazing moving team, super helpful during a hectic move.
They showed up and got to work. Our movers were fast and efficient.
Made our move effortless, they treated our home like their own.
🚚 Real moves. Real stories. Real smiles from our customers
Your Moving Questions, Answered
How do I know your reviews are real and not filtered or purchased?
We publish honest, verified mover reviews and show ratings from Google, Facebook, BBB, and Angi. Houston shows 4.8 from 6,800+ Google reviews, 98% recommend on Facebook, A+ on BBB, and 4.6 on Angi. Reviews are unfiltered, tied to real jobs, and visible by crew.
Do you show both positive and negative reviews?
Yes. Reviews are real and unfiltered, including 1-star feedback. We display ratings site by site and per-crew profiles with stats, so you can see balanced feedback before booking.
What happens if a customer leaves a 1-star review? How do you handle it?
We address issues, support the customer, and use the feedback to improve. Damage claims are formalized in writing via a simple online form, regulated by the state, and TxDOT offers free mediation if needed. Less than 2% of moves result in a claim.
Do you ever remove or hide negative reviews?
No. Our promise is real reviews, unfiltered. You can read platform ratings and individual mover histories, including on-time percentages and total moves, before you choose a crew.
How do you resolve situations when a customer is unhappy with their move?
Contact us immediately. We have 24/7 phone support, formal damage claim handling, and transparent policies.
If something gets damaged during the move, how do you compensate or fix it?
Report it, and we will send an online claim form. Claims are state-regulated in writing. Our crews use blankets, runners, and shrink wrap to prevent issues, and fewer than 2% of moves result in a claim.
Are your movers background-checked and trained?
Yes. Crews are licensed and insured. We run clean background checks and publish mover profiles with ratings, years of experience, on-time rates, and move counts. You pick the team you want, not strangers.
Do movers ever work slower to increase billable hours? How do you prevent that?
We don’t keep crews that customers don’t like, and our entire business runs on reviews and repeat customers. You choose your crew based on public performance stats like ratings, on-time percentage, and total move count. Billing is prorated in 15-minute increments, so you only pay for actual time worked.
How do you calculate the final price, and can it increase after the move starts?
You pay an hourly rate plus a fixed travel fee. The travel fee is known at booking, and labor is billed in 15-minute increments after a two-hour minimum. No extra fees for stairs, heavy items, or taxes. The final total depends on actual time worked. You can also use our Move Cost Calculator to see what neighbors paid for similar moves.
Can I request specific movers if I see names mentioned in the reviews?
Yes. Only at 3 Men Movers you pick your crew based on reviews, ratings, photos, experience, and on-time metrics. Lock in your team with a simple $25 deposit.