Reviews
Customer Reviews
Nov 19, 2025
|Loved Ashley and her team! Sweet ladies who work very hard and are very concerned to do the job correctly and just how I liked! Thank you all so much!
Nov 19, 2025
|In all honesty, Fabio and the other guy were fantastic and personable. Abraham, if I'm not mistaken, was the young, thin gentleman with the tattoo on his neck. With him, I wasn't that impressed for the following reasons... looked less than excited to be there, did not respond when spoken to whether I spoke to him in English or Spanish, knicked some sheetrock off my wall because he had the dolly loaded to high and was unable to see where he was going. The other two men were amazing!
Nov 19, 2025
|Ivan and his crew did an outstanding job. They worked fast and carefully. I requested Ivan based on the recommendation of my sister-in-law (Peggy Bond). She was right, they were the best.
Nov 19, 2025
|Flexible on timing due to office restrictions, quick, and didnt damage anything. Great crew and great move.
Nov 19, 2025
|The crew did amazing! They were helpful, got straight to work and treated my things with respect.
Nov 18, 2025
|Nancy and her crew were just incredible-- no wasted motion, so fast, so efficient, no wasted motion-- but careful and smart about how to pack each item
Nov 18, 2025
|The crew was excellent. Very efficient and thorough. Managed to fit everything on the truck and we were able to sleep in our new house the same night thanks to them!
Nov 17, 2025
|Professional and very careful moving my furniture pieces. I highly recommend Jose and his crew.
Nov 17, 2025
|Alam and team were so nice, efficient, and continued to offer help for anything I needed. They took great care of my items and helped me setup the rooms. All three gentleman were just so kind, I hate moving but they made the experience a good one. I highly recommend!!
Nov 17, 2025
|Daniel and thebguys were great. They showed up a little early, worked fast but carefully, were patient when I ask them to do. All the furniture was reassembled perfectly. I ask them to put felt floor protectors on the furniture and I don't believe they missed anything.
See why 50% of our customers are repeat customers.
Biggest move of my life, from Austin to Dallas, and they nailed it! 🎯
They packed, moved, and unpacked, start to finish.
Booked online, left the house, came back, and it was all done.
Professional, punctual, and protective - highly recommend.
Amazing moving team, super helpful during a hectic move.
They showed up and got to work. Our movers were fast and efficient.
Made our move effortless, they treated our home like their own.
🚚 Real moves. Real stories. Real smiles from our customers
How do I know your reviews are real and not filtered or purchased?
We publish honest, verified mover reviews and show ratings from Google, Facebook, BBB, and Angi. Houston shows 4.8 from 6,800+ Google reviews, 98% recommend on Facebook, A+ on BBB, and 4.6 on Angi. Reviews are unfiltered, tied to real jobs, and visible by crew.
Do you show both positive and negative reviews?
Yes. Reviews are real and unfiltered, including 1-star feedback. We display ratings site by site and per-crew profiles with stats, so you can see balanced feedback before booking.
What happens if a customer leaves a 1-star review? How do you handle it?
We address issues, support the customer, and use the feedback to improve. Damage claims are formalized in writing via a simple online form, regulated by the state, and TxDOT offers free mediation if needed. Less than 2% of moves result in a claim.
Do you ever remove or hide negative reviews?
No. Our promise is real reviews, unfiltered. You can read platform ratings and individual mover histories, including on-time percentages and total moves, before you choose a crew.
How do you resolve situations when a customer is unhappy with their move?
Contact us immediately. We have 24/7 phone support, formal damage claim handling, and transparent policies.
If something gets damaged during the move, how do you compensate or fix it?
Report it, and we will send an online claim form. Claims are state-regulated in writing. Our crews use blankets, runners, and shrink wrap to prevent issues, and fewer than 2% of moves result in a claim.
Are your movers background-checked and trained?
Yes. Crews are licensed and insured. We run clean background checks and publish mover profiles with ratings, years of experience, on-time rates, and move counts. You pick the team you want, not strangers.
Do movers ever work slower to increase billable hours? How do you prevent that?
We don’t keep crews that customers don’t like, and our entire business runs on reviews and repeat customers. You choose your crew based on public performance stats like ratings, on-time percentage, and total move count. Billing is prorated in 15-minute increments, so you only pay for actual time worked.
How do you calculate the final price, and can it increase after the move starts?
You pay an hourly rate plus a fixed travel fee. The travel fee is known at booking, and labor is billed in 15-minute increments after a two-hour minimum. No extra fees for stairs, heavy items, or taxes. The final total depends on actual time worked. You can also use our Move Cost Calculator to see what neighbors paid for similar moves.
Can I request specific movers if I see names mentioned in the reviews?
Yes. Only at 3 Men Movers you pick your crew based on reviews, ratings, photos, experience, and on-time metrics. Lock in your team with a simple $25 deposit.