Reviews
Customer Reviews
Dec 12, 2025
|CJ and crew worked quickly and efficiently. They were very professional and very respectful with my belongings. Plus just a friendly crew. I'd definitely hire them again.
Dec 12, 2025
|Audon is a great leader. Team worked hard, no damage, very polite. Made the moving experience easy.
Dec 11, 2025
|Domingo and his crew went above and beyond with their service today. Very professional, friendly and efficient.
Dec 11, 2025
|Raul and his crew were fantastic! They were wonderful in the loading and unloading of our things. They were also very kind to my baby son and talked to/acknowledged him when they would walk past. It was an enjoyable experience for all of us.
Dec 11, 2025
|Juan and his crew are hands down the best movers I?ve ever hired. I?m definitely hiring this crew again in the future. They are very fast and very careful with your belongings. This has been my smoothest and easiest move.
Dec 11, 2025
|I highly recommend Nancy and her crew. They are very quick and professional and friendly too.
Dec 11, 2025
|Crew did a good job. Only reason not a 10 is the two hour minimum. This job was an hour at most. Raises cost of small jobs like this one.
Dec 11, 2025
|My expectations were exceeded! Joe was an excellent team leader, extremely accommodating, and flexible to work with. His crew was efficient and time effective. Everyone was courteous, respectful, and got the job done. Having the same packing and moving crew was key for me in making my services successfully coordinated. I am highly satisfied with my entire moving process. I would also like to commend Jules Marcullier, who provided me on target estimate information, answered my questions clearly, effectively, and honestly, and provided excellent service and communication throughout my scheduling and move preparation. Along with the high online reviews for 3 Men Movers, she is the other primary reason I selected this company for my move.
Dec 10, 2025
|I am writing to express my concern regarding the moving service I received on Dec 6th. Unfortunately, my experience was far below expectations, and I would appreciate your review and assistance in resolving these issues.The movers arrived and began working at approximately 2:15 PM, but it was apparent from the beginning that they were extremely tired. It seemed this was at least their second?possibly third?move of the day. As a result, they were working very slowly, and the overall pace of the move was significantly affected. Despite moving from a two-bedroom apartment to a house with a relatively standard inventory?two bed sets, a sofa, coffee table, 2 TVs (not wall-mounted), a washer and dryer, and a few boxes/toys, the move was not completed until 7:15 PM. This timeframe did not even include bed assembly, which further could have added to the delay. In comparison to previous moves I?ve had with similar volume, this duration was unusually long.Additionally, after the move, I discovered that my washer had stopped working. I had to call a repair technician, who confirmed the issue was consistent with the appliance being mishandled during transport, likely while it was being brought down from my apartment unit. This has resulted in an unexpected repair cost and inconvenience.Given the above, I kindly request that you look into what happened during this move and advise me on how this situation can be resolved?particularly regarding compensation for the extended labor time and the washer damage.I appreciate your attention to this matter and look forward to hearing from you soon.
Dec 10, 2025
|Mario and crew were great! On time, worked hard and a pleasure to work with. I will definitely use them again!
See why 50% of our customers are repeat customers.
Biggest move of my life, from Austin to Dallas, and they nailed it! 🎯
They packed, moved, and unpacked, start to finish.
Booked online, left the house, came back, and it was all done.
Professional, punctual, and protective - highly recommend.
Amazing moving team, super helpful during a hectic move.
They showed up and got to work. Our movers were fast and efficient.
Made our move effortless, they treated our home like their own.
🚚 Real moves. Real stories. Real smiles from our customers
Your Moving Questions, Answered
How do I know your reviews are real and not filtered or purchased?
We publish honest, verified mover reviews and show ratings from Google, Facebook, BBB, and Angi. Houston shows 4.8 from 6,800+ Google reviews, 98% recommend on Facebook, A+ on BBB, and 4.6 on Angi. Reviews are unfiltered, tied to real jobs, and visible by crew.
Do you show both positive and negative reviews?
Yes. Reviews are real and unfiltered, including 1-star feedback. We display ratings site by site and per-crew profiles with stats, so you can see balanced feedback before booking.
What happens if a customer leaves a 1-star review? How do you handle it?
We address issues, support the customer, and use the feedback to improve. Damage claims are formalized in writing via a simple online form, regulated by the state, and TxDOT offers free mediation if needed. Less than 2% of moves result in a claim.
Do you ever remove or hide negative reviews?
No. Our promise is real reviews, unfiltered. You can read platform ratings and individual mover histories, including on-time percentages and total moves, before you choose a crew.
How do you resolve situations when a customer is unhappy with their move?
Contact us immediately. We have 24/7 phone support, formal damage claim handling, and transparent policies.
If something gets damaged during the move, how do you compensate or fix it?
Report it, and we will send an online claim form. Claims are state-regulated in writing. Our crews use blankets, runners, and shrink wrap to prevent issues, and fewer than 2% of moves result in a claim.
Are your movers background-checked and trained?
Yes. Crews are licensed and insured. We run clean background checks and publish mover profiles with ratings, years of experience, on-time rates, and move counts. You pick the team you want, not strangers.
Do movers ever work slower to increase billable hours? How do you prevent that?
We don’t keep crews that customers don’t like, and our entire business runs on reviews and repeat customers. You choose your crew based on public performance stats like ratings, on-time percentage, and total move count. Billing is prorated in 15-minute increments, so you only pay for actual time worked.
How do you calculate the final price, and can it increase after the move starts?
You pay an hourly rate plus a fixed travel fee. The travel fee is known at booking, and labor is billed in 15-minute increments after a two-hour minimum. No extra fees for stairs, heavy items, or taxes. The final total depends on actual time worked. You can also use our Move Cost Calculator to see what neighbors paid for similar moves.
Can I request specific movers if I see names mentioned in the reviews?
Yes. Only at 3 Men Movers you pick your crew based on reviews, ratings, photos, experience, and on-time metrics. Lock in your team with a simple $25 deposit.