Reviews
Customer Reviews
Nov 21, 2025
|the crew were nice enough, but we offered up a big mirror that was then shattered in our living room, then a piece of family furniture was broken in the hallway at the storage unit. things didn't seem to be handled with too much care, and the piece that broke is irreplaceable now. sucks to pay hundreds of dollars for things to be broken... we would've just paid family and friends to help.
Nov 20, 2025
|All 3 gentlemen were very nice and professional. They took good care of my stuff and confirmed what was and what was not being moved!
Nov 20, 2025
|They worked hard, carefully treated the furniture and the contents, and were fast and skillful as professional.
Nov 20, 2025
|Luis and crew were fantastic. He and his team were professional, friendly, hard-working and efficient. Luis took the time to first assess the items to move and then followed a very systematic process for packing and then unpacking at the destination. The team also provided and utilized great supplies and tools to be efficient as well as protective for the floors and walls. A great experience!!
Nov 20, 2025
|The men were very respectful and excellent and thorough at their job. I would hire them again and I would recommend them to anyone that I know is moving.
Nov 20, 2025
|Punctual professional , efficient great moversI will use on my next mood and willRecommend to all my family and friends who need professional movers .
Nov 20, 2025
|The team was very efficient, and I really appreciated the care that they took wrapping my furniture to protect it. They were all very kind and I really appreciated that.
Nov 20, 2025
|The crew was outstanding took extra careful steps to make sure my furniture wasn't damaged I highly recommend these guys
Nov 20, 2025
|Ernesto and crew did a great job. They were very fast and handled moving delicate items with great care. I highly recommend using them .
Nov 19, 2025
|Excellent, they were all friendly, quick and careful with our belongings. Great group of guys!
See why 50% of our customers are repeat customers.
Biggest move of my life, from Austin to Dallas, and they nailed it! 🎯
They packed, moved, and unpacked, start to finish.
Booked online, left the house, came back, and it was all done.
Professional, punctual, and protective - highly recommend.
Amazing moving team, super helpful during a hectic move.
They showed up and got to work. Our movers were fast and efficient.
Made our move effortless, they treated our home like their own.
🚚 Real moves. Real stories. Real smiles from our customers
Your Moving Questions, Answered
How do I know your reviews are real and not filtered or purchased?
We publish honest, verified mover reviews and show ratings from Google, Facebook, BBB, and Angi. Houston shows 4.8 from 6,800+ Google reviews, 98% recommend on Facebook, A+ on BBB, and 4.6 on Angi. Reviews are unfiltered, tied to real jobs, and visible by crew.
Do you show both positive and negative reviews?
Yes. Reviews are real and unfiltered, including 1-star feedback. We display ratings site by site and per-crew profiles with stats, so you can see balanced feedback before booking.
What happens if a customer leaves a 1-star review? How do you handle it?
We address issues, support the customer, and use the feedback to improve. Damage claims are formalized in writing via a simple online form, regulated by the state, and TxDOT offers free mediation if needed. Less than 2% of moves result in a claim.
Do you ever remove or hide negative reviews?
No. Our promise is real reviews, unfiltered. You can read platform ratings and individual mover histories, including on-time percentages and total moves, before you choose a crew.
How do you resolve situations when a customer is unhappy with their move?
Contact us immediately. We have 24/7 phone support, formal damage claim handling, and transparent policies.
If something gets damaged during the move, how do you compensate or fix it?
Report it, and we will send an online claim form. Claims are state-regulated in writing. Our crews use blankets, runners, and shrink wrap to prevent issues, and fewer than 2% of moves result in a claim.
Are your movers background-checked and trained?
Yes. Crews are licensed and insured. We run clean background checks and publish mover profiles with ratings, years of experience, on-time rates, and move counts. You pick the team you want, not strangers.
Do movers ever work slower to increase billable hours? How do you prevent that?
We don’t keep crews that customers don’t like, and our entire business runs on reviews and repeat customers. You choose your crew based on public performance stats like ratings, on-time percentage, and total move count. Billing is prorated in 15-minute increments, so you only pay for actual time worked.
How do you calculate the final price, and can it increase after the move starts?
You pay an hourly rate plus a fixed travel fee. The travel fee is known at booking, and labor is billed in 15-minute increments after a two-hour minimum. No extra fees for stairs, heavy items, or taxes. The final total depends on actual time worked. You can also use our Move Cost Calculator to see what neighbors paid for similar moves.
Can I request specific movers if I see names mentioned in the reviews?
Yes. Only at 3 Men Movers you pick your crew based on reviews, ratings, photos, experience, and on-time metrics. Lock in your team with a simple $25 deposit.