Reviews
Customer Reviews
Nov 15, 2025
|The crew did great. They were very helpful and did a great job. They were quick and efficient.
Nov 15, 2025
|Great crew! Moved fast and took care of all of our items. Very kind and polite. Not great on communication, but he did amazing in the end!
Nov 15, 2025
|Excellent job!! Was very careful with my belongings and put all boxes in the rooms they were labeled for. Also took care with my new floors with floor coverings and was cautious with setting furniture so that it didn't scratch the wood. They got the job done in less than 4 hours and I was expecting a minimum of 5 to 6. Highly recommend!!
Nov 14, 2025
|Joe was such a nice guy that went above and beyond. He made things work that looked impossible. This is the crew to use.
Nov 14, 2025
|Alicia & the ladies were AWESOME!!! Efficient, friendly, caring. They worked tirelessly & took great care with my things. They made a stressful situation much less so. ??Everybody at 3 Men Movers is amazing! ????
Nov 13, 2025
|Top notch service. Rigo was amazing. Patient, kind, helpful and his team was also amazing. Please give them a big bonus.
Nov 13, 2025
|The crew was great. They were prompt and fast. I was working and they packed me up without interfering with my meetings.
Nov 13, 2025
|Lupe, and his 2 men were absolutely outstanding!!! They were very kind, careful, and professional. My son is Autistic, and they moved his items with such great care and respect.
Nov 13, 2025
|Jose Gomez and his crew did excellent work! Kept me updated about arrival, efficient packing of things to be moved and attention to detail.I would definitely recommend them for a move.
Nov 13, 2025
|On time, introduced themselves, were careful w my items, and completed the move nicely. Only thing is I think a repeat customer who paid travel fee shouldn't have been charged the 2-hour min on a 1-hour job. but that's not a reflection on them.
See why 50% of our customers are repeat customers.
Biggest move of my life, from Austin to Dallas, and they nailed it! 🎯
They packed, moved, and unpacked, start to finish.
Booked online, left the house, came back, and it was all done.
Professional, punctual, and protective - highly recommend.
Amazing moving team, super helpful during a hectic move.
They showed up and got to work. Our movers were fast and efficient.
Made our move effortless, they treated our home like their own.
🚚 Real moves. Real stories. Real smiles from our customers
How do I know your reviews are real and not filtered or purchased?
We publish honest, verified mover reviews and show ratings from Google, Facebook, BBB, and Angi. Houston shows 4.8 from 6,800+ Google reviews, 98% recommend on Facebook, A+ on BBB, and 4.6 on Angi. Reviews are unfiltered, tied to real jobs, and visible by crew.
Do you show both positive and negative reviews?
Yes. Reviews are real and unfiltered, including 1-star feedback. We display ratings site by site and per-crew profiles with stats, so you can see balanced feedback before booking.
What happens if a customer leaves a 1-star review? How do you handle it?
We address issues, support the customer, and use the feedback to improve. Damage claims are formalized in writing via a simple online form, regulated by the state, and TxDOT offers free mediation if needed. Less than 2% of moves result in a claim.
Do you ever remove or hide negative reviews?
No. Our promise is real reviews, unfiltered. You can read platform ratings and individual mover histories, including on-time percentages and total moves, before you choose a crew.
How do you resolve situations when a customer is unhappy with their move?
Contact us immediately. We have 24/7 phone support, formal damage claim handling, and transparent policies.
If something gets damaged during the move, how do you compensate or fix it?
Report it, and we will send an online claim form. Claims are state-regulated in writing. Our crews use blankets, runners, and shrink wrap to prevent issues, and fewer than 2% of moves result in a claim.
Are your movers background-checked and trained?
Yes. Crews are licensed and insured. We run clean background checks and publish mover profiles with ratings, years of experience, on-time rates, and move counts. You pick the team you want, not strangers.
Do movers ever work slower to increase billable hours? How do you prevent that?
We don’t keep crews that customers don’t like, and our entire business runs on reviews and repeat customers. You choose your crew based on public performance stats like ratings, on-time percentage, and total move count. Billing is prorated in 15-minute increments, so you only pay for actual time worked.
How do you calculate the final price, and can it increase after the move starts?
You pay an hourly rate plus a fixed travel fee. The travel fee is known at booking, and labor is billed in 15-minute increments after a two-hour minimum. No extra fees for stairs, heavy items, or taxes. The final total depends on actual time worked. You can also use our Move Cost Calculator to see what neighbors paid for similar moves.
Can I request specific movers if I see names mentioned in the reviews?
Yes. Only at 3 Men Movers you pick your crew based on reviews, ratings, photos, experience, and on-time metrics. Lock in your team with a simple $25 deposit.