Plano Movers

Plano rates are $199 Tuesday and Wednesday, $209 Monday and Thursday, and $229 Friday through Sunday for three movers and a 24 ft truck. You pay only for the time the crew works. There is a two-hour minimum. After that, we charge every 15 minutes.  You also pay one Trip Fee, a fixed fee based on mileage from our office, starting at $99. It covers the drive to you and back, gate wait included, and it does not go up if the move takes longer. Your $25 deposit books your move and goes toward your final bill. Loose items, long walks, elevators, loading docks, and rearranging furniture can make the job take longer. There is no sales tax on moving services. You see the hourly rate and the Trip Fee in your estimate before you book, and you can get an estimate anytime with our moving cost calculator.

Your hourly rate covers three movers and a 24 ft truck. It also includes Free Truck Protection (protecting your items is built into how we load every truck), floor runners (protective mats laid over your floors), moving blankets, padded truck lining, and stretch wrap. We bring a full toolbox to take furniture apart and put it back together. Toll roads and fuel are included, with no fuel surcharge. Stairs, elevators, long carries, and heavy items up to 600 lbs each don't cost you extra, though the time a long carry takes is on the clock. The clock starts when your crew leader checks you in and stops when you sign the crew out, and you aren't billed for crew breaks.

If something gets damaged, one customer service rep handles your claim from start to finish. Reply to any email, text, or call from us to get started. We respond within 24 hours, and claims are resolved in about a week on average. Texas requires claims in writing, so we send you an online form to start the claim process. Fewer than 2 in 100 of our moves result in a claim (a request for repair or payment after damage), against 15 to 20 in 100 industry-wide. Texas sets $0.60 per pound per item as the minimum, but our claims department handles every claim case by case first. We do not sell valuation coverage as an upsell. You can also get free mediation through TxDMV at 1-888-368-4689.

A full 24 ft truck usually takes 4 to 6 hours to load when everything is packed and ready. Unloading usually takes less time. Loose items, long walks, elevators, loading docks, traffic, and rearranging furniture can make your move take longer. For a high-rise move, like an apartment at Legacy West, elevator waits and long walks to the truck are the biggest things that add time. If time is tight, you can add more movers. For a number before you book, get an estimate with our moving cost calculator.

Yes. Our crews bring a full toolbox and take apart and put back together most furniture, such as bed frames, bunk and loft beds, tables, and desks, as part of the hourly rate, and the time it takes counts toward your hours. Pool tables need to be taken apart before we arrive, and we move them that way. Home gym equipment must also be taken apart first and must be under 600 lbs per item. We can remove a TV and put it back on an existing mount, but we don't install a new mount or move one to a different place. A TV travels best in its original box; without it, you sign a short waiver. We do not move any single item over 600 lbs, and that applies to each item, not your whole move. See what we can move.

Rescheduling is free if your closing date changes. Use the "Modify Reservation" button in your "Reservation Summary" email or call us to change your date. Canceling is different. If you cancel before your crew is on the way, your $25 deposit comes back in full. After your "on my way" text, the $25 deposit is no longer refunded, and if you cancel once the crew has arrived, the full Trip Fee applies. Summer is our peak season because most kids are out of school, so book 4 to 8 weeks ahead for summer, weekends and month-end; 1 to 2 weeks is usually fine for midweek, mid-month moves.

Your tolls are covered. Toll roads and fuel are included in the rate, with no fuel surcharge. Central Plano is framed by the Dallas North Tollway, President George Bush Turnpike, Sam Rayburn Tollway, and US 75. Plano is the largest city in Texas without an interstate. The one-time Trip Fee is a fixed fee based on mileage from our office, starting at $99. It covers the drive from our facility to each stop and back.

Many buildings ask for a certificate of insurance (proof the mover is insured) before move-in. We create it automatically when you book, personalize it to the building, and list the property manager as an additional insured, and we can adjust it if your building needs changes. You then send it to the leasing office. We are the only moving company in Texas that provides a personalized COI automatically with every booking. For an apartment move at Legacy West or Downtown Plano, reserve the freight elevator and loading dock early. Ask about move-in hours, floor protection, and where the 24 ft truck can park. Share the building's move window with us when you book. If the window is tight, book an AM move, which has a guaranteed start.

Yes. You pick a specific crew based on its reviews, on-time rate, years of experience and moves completed, and hold your date with a $25 deposit. If you'd rather book by phone, call (214) 331-6683 and a move expert will help you pick.

Yes. Share gate codes, HOA move rules and parking details at booking, and we build the plan around them. You can also share your tracking link with the gate guard, and time spent waiting at the gate is part of the Trip Fee, not the clock.

Yes. We offer discounts for seniors, active-duty military and veterans. Ask about them when you book online or call (214) 331-6683.